Question 1

Is there a refund or return policy available?

Accepted Answer

Due to the digital nature of our products, all sales are final and non-refundable. However, if you encounter any issues with the download or the files themselves, please contact our support team for assistance.

Question 2

Do you offer support or tutorials for using the assets?

Accepted Answer

Yes, we provide comprehensive instructions with each product. Additionally, our website features tutorials and tips on how to use our assets effectively in various editing environments. If you need further assistance, our support team is always available to help.

Question 3

Do you offer any discounts or promotions?

Accepted Answer

Yes, we occasionally offer discounts and promotions. To stay updated, you can sign up for our newsletter or follow us on social media. We also offer special pricing for professionals from third-world countries to make our products more accessible.

Question 4

Will your products work with my editing software?

Accepted Answer

Our assets are compatible with a wide range of editing software, including:
- Adobe Premiere Pro
- Adobe After Effects
- Final Cut Pro
- DaVinci Resolve
- Avid Media Composer
- Photoshop (for textures and overlays) Check each product page for specific compatibility details.

Question 5

How do I stay updated on new releases?

Accepted Answer

You can sign up for our newsletter to receive updates on new releases, exclusive deals, and creative tips. Follow us on social media to stay connected with the latest from Cromatic Elements.

Question 6

Do we license our products?

Accepted Answer

WHICH LICENSE TIER DO I CHOOSE FOR MY PROJECT?

We offer 3 license tiers - Personal, Commercial and Corporate.*

A Personal License is for projects that are essentially not for profit, such as demo reels, church presentations, personal passion projects, social media blogs, and so on.

A Commercial license is for projects that will be used for profit, whether directly or indirectly, such as local/regional TV broadcasts, internal business presentations, short films, and small-scale advertising (up to a $25,000k total spend).

A Corporate license is required for large scale, for-profit projects such as Feature length films, VOD streaming, digital applications (e.g. those offered for sale via the Apple App Store or the Google App Store, etc.), and national/international TV broadcasts & commercials (including any advertisements with an aggregate spend exceeding $25,000 over the life of the project).

For purchases of all digital products, intended for ‘personal’ and/or ‘commercial’ use by the purchaser, both Personal and Commercial licenses are included as standard at the base list price.

For purchases of all featured digital products, intended for ‘corporate’ use by the purchaser, a Corporate License is required. Please contact us directly for a custom quote!

If you’re still unsure which category your project falls into, one of our friendly team will be only too happy to help!

*Free Sample Pack for Personal Use Only. To use in commercial projects, please license the associated full packs as desired.

Question 7

How do you ensure the quality of your assets?

Accepted Answer

Our assets are meticulously crafted and tested by experienced professionals that work consistently with our mother company Escuro Studios. We regularly update our collections based on feedback and advancements in creative technology.

Question 8

What payment methods do you accept?

Accepted Answer

We accept the following credit cards:
- Mastercard
- Visa
- China UnionPay (CUP)
- Discover & Diners Club
- eftpos Australia
- Japan Credit Bureau (JCB)

Question 9

Can I collaborate with Cromatic Elements as a creator?

Accepted Answer

We are always on the lookout for talented creatives to collaborate with. If you’re an upcoming professional looking to partner with us, feel free to reach out to info@cromatic.shop with your portfolio and ideas.

Question 10

Are the assets customizable?

Accepted Answer

Many of our assets, such as textures and overlays, can be customized within your editing software to suit your project’s needs. Our color grading LUTs can also be adjusted to match the specific tone and style you're aiming for. We have dedicated tutorials for this on our social media and newsletter.

Question 11

Who are your products designed for?

Accepted Answer

Our assets are designed for professionals and creatives in film, photography, and editing industries. Whether you're an editor, filmmaker, or photographer, our products can elevate your projects with high-end, professional quality.

Question 12

How do I purchase assets from Cromatic Elements?

Accepted Answer

You can purchase our assets directly from our website. Browse through our collection, add your desired products to the cart, and complete the checkout process. Payments are processed securely using stripe, an industry standard trusted payment gateway.

Question 13

How do I download the assets after purchase?

Accepted Answer

Once your purchase is complete, you will receive an email with confirmation of purchase, your receipt as well as a download link. You can also find a link for download in your account’s dashboard in the 'Purchased Assets' tab. After initial purchase. You will be redirected to this page. If you do not see your download right away, please refresh the page.

Question 14

Are your products suitable for beginners?

Accepted Answer

Yes, we offer a wide range of assets suitable for beginners to seasoned professionals. Each product comes with instructions on how to best integrate them into your workflow, ensuring ease of use regardless of experience level.

Question 15

How are your assets created?

Accepted Answer

Our assets are crafted in collaboration with up-and-coming talents across the creative industry. Each asset is rigorously tested to ensure it meets our high-quality standards, offering authenticity and creativity in every piece.

Question 16

Are the assets royalty-free?

Accepted Answer

Yes, all assets purchased from Cromatic Elements are royalty-free. You can use them in personal and commercial projects without any additional licensing fees.

Question 17

Can I share the assets with my team or collaborators?

Accepted Answer

Each purchase allows for individual use. If you're working within a team, you'll need to purchase a multi-user license or multiple individual licenses, depending on the size of your team and usage requirements.

Question 18

Do you offer bulk pricing or licenses for large-scale projects?

Accepted Answer

Yes, we offer special pricing for bulk orders and licensing for larger projects. Contact us directly for more information on bulk pricing or enterprise solutions.

Question 19

Can I use your assets for commercial projects?

Accepted Answer

Yes, all Cromatic Elements assets can be used for commercial projects, however please check our Terms of use page for specifics on the licenses. You cannot resell or redistribute the assets as-is.

Question 20

What's the procedure for adding LUTs, Film Grain, or other elements to my video clips?

Accepted Answer

Cromatic Elements 
Film Overlays Manual for DaVinci Resolve

Table of Contents

1. Introduction
1.1 Overview
1.2 Purpose of Film Overlays

2. Getting Started
2.1 System Requirements
2.2 Installation of DaVinci Resolve
2.3 Importing Cromatic Film Overlays

3. Applying Film Overlays
3.1 Opening a Project
3.2 Accessing the Edit Page
3.3 Importing Footage
3.4 Applying Film Grain Overlay
3.5 Applying Film Burn Overlay

4. Customizing Film Overlays
4.1 Adjusting Opacity
4.2 Modifying Blend Modes
4.3 Positioning and Scaling
4.4 Animating Overlays

5. Color Grading with Overlays
5.1 Adjusting Color Balance
5.2 Utilizing LUTs
5.3 Applying Additional Color Correction

6. Exporting the Final Project
6.1 Reviewing the Timeline
6.2 Adjusting Settings for Export
6.3 Rendering the Project

7. Troubleshooting
7.1 Overlays Not Displaying Correctly
7.2 Performance Issues

8. Conclusion
8.1 Final Considerations
8.2 Showcasing Your Work

1. Introduction
1.1 Overview
Cromatic Film Overlays are designed to enhance your video projects by adding realistic film textures, including grain and film burns.

1.2 Purpose of Film Overlays
Film overlays bring an authentic cinematic feel to your footage, evoking the look of vintage film stock and enhancing the overall visual experience.

2. Getting Started
2.1 System Requirements
Ensure your system meets the minimum requirements for DaVinci Resolve and that your hardware can handle the additional load of overlays.

2.2 Installation of DaVinci Resolve
Download and install the latest version of DaVinci Resolve from the official website.

2.3 Importing Cromatic Film Overlays
Open DaVinci Resolve.
Navigate to the Media Pool.
Right-click and choose Import Media.
Locate and select the Cromatic Film Overlays folder.
Click Open to import the overlays into the Media Pool.
3. Applying Film Overlays
3.1 Opening a Project
Launch DaVinci Resolve.
Create a new project or open an existing one.
3.2 Accessing the Edit Page
Click on the Edit tab at the bottom of the interface.
3.3 Importing Footage
Drag and drop your video footage into the timeline.
3.4 Applying Film Grain Overlay
Drag the desired film grain overlay from the Media Pool to a new video track above your footage.
Adjust the duration of the overlay to match your video.
3.5 Applying Film Burn Overlay
Follow the same steps as for film grain but use a different overlay for film burns.
4. Customizing Film Overlays
4.1 Adjusting Opacity
Select the overlay on the timeline.
In the Inspector panel, adjust the Opacity slider to control transparency.
4.2 Modifying Blend Modes
Experiment with different blend modes in the Inspector panel to achieve the desired visual effect.
4.3 Positioning and Scaling
Use the Transform tool to adjust the position and scale of the overlay.
4.4 Animating Overlays
Keyframe parameters in the Inspector panel to create dynamic animations.
5. Color Grading with Overlays
5.1 Adjusting Color Balance
Use the Color page to refine the color balance of your footage with the overlays.
5.2 Utilizing LUTs
Apply LUTs to achieve specific color grading styles.
5.3 Applying Additional Color Correction
Use DaVinci Resolve's powerful color correction tools to further enhance your project.
6. Exporting the Final Project
6.1 Reviewing the Timeline
Scrub through the timeline to ensure all overlays and effects are as desired.
6.2 Adjusting Settings for Export
Go to the Deliver page and configure export settings.
6.3 Rendering the Project
Click on "Add to Render Queue" and then "Start Render" to export your final video.
7. Troubleshooting
7.1 Overlays Not Displaying Correctly
Confirm that overlays are placed on tracks above the main footage.
Check overlay file formats for compatibility.
7.2 Performance Issues
If experiencing lag, lower playback resolution or use optimized media.
8. Conclusion
8.1 Final Considerations
Experiment with different overlays, blend modes, and settings to achieve your desired cinematic look.

8.2 Showcasing Your Work
Share your final project with the world and showcase the unique visual appeal created with Cromatic Film Overlays.

Question 21

What is Cromatic Elements?

Accepted Answer

Cromatic Elements is an online platform that offers boutique high-quality assets for editors, photographers, and film directors. We work with upcoming professionals in their respective fields to create unique and innovative assets, such as overlays, textures, transitions, LUTs, director treatment templates and many more.

Question 22

Can I try the products before buying?

Accepted Answer

Yes! We offer a free LUT pack, which you can use in any project. The pack includes a selection of creative filmic conversion looks, from film grains and burns to motion elements and LUTs. If you like what you see, you can upgrade to the full products available in HD or 4K.

Question 23

What types of assets do you sell?

Accepted Answer

We specialize in providing:
- Celluloid overlays and burns
- Texture packs for photography and film
- Light leaks
- Transitions and effects for video editing
- Color grading LUTs (Look-Up Tables)
- Music video and commercial-specific assets
- Director treatment templates

FAQ